At Diana Office, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund policy. Please read the details below:

  1. Returns: You can return your purchase within 7 days from the date of delivery. The product must be in its original condition, unused, and in the original packaging.

  2. Refund Process: Once we receive your returned item, our team will inspect it. If the return is approved, a refund will be processed. The refund will be only of a cash refund.

  3. Non-returnable Items: Some items, such as personalized or custom-made products, are not eligible for return. Please check the product details for specific restrictions.

  4. Damaged or Defective Items: If your product arrives damaged or defective, please contact us immediately. We will arrange for a replacement or a full refund.

  5. Return Shipping: Customers are responsible for the return shipping costs unless the item is defective or damaged.

For any questions or concerns about your return or refund, please reach out to us at [email protected].